Shipping policy

Overview

Thank you for visiting and shopping at http://dljewel.com/, Following are the terms and conditions that constitute our Shipping Policy.

Processing time:

Order verification, quality check, and packaging. All orders are sent to the fulfillment center for dispatch within 1-3 working days after the order is placed.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

Shipping time:

This refers to the time and it takes for items to be shipped from our fulfillment center to the destination.

Standard Delivery time 10-20 working days

Expedited Delivery time 5-10 working days

Shipping rates & delivery estimates:

Australia, Canada, US (United States), Rest Of the World.

Free Shipping Apply – ( condition- $50.00 and up payment )

Standard Delivery- (Condition- $0.00 to $49.99) ( Cost- $15.00)

Expedited Delivery – (Condition- $60.00to $109.99) ( Cost- $25.00)

Delivery delays can occasionally occur.

Shipment confirmation & Order tracking:

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Damages:

http://dljewel.com/ is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

E-mail: [email protected]